Services

A woman showing an elderly man something on his smartwatch, while sitting on a sofa in a living room.

  • Individual session tailored to your specific request. I can support you with setup or features on devices including:

    • Smartphone

    • Smartwatch

    • Laptop

    • iPad (tablet)

    • Ereader

    • Smart television

  • Individual session to support you with activities on your device. Examples of what I can support you with:

    • Video chat: Using FaceTime, WhatsApp, Microsoft Teams or Zoom

    • Email and text messaging: Send and receive messages and attach files

    • Social media: YouTube, Facebook, Instagram and more!

    • Search the net: Searching the internet via web browser and AI tools

    • Streaming: Learn to stream music, podcasts, and other media

    • Online health services: Navigate digital health platforms such as Medeo and PocketHealth

    • Online banking and e-commerce: Support navigating web or mobile applications

    • Cloud storage: Store and backup files via Google Drive, Microsoft Drive, DropBox or iCloud

  • Individual session to support your use of a specific digital technology to support your independence. Examples of technology I can help you with:

    • Smart home systems that automate temperature and other features in your home, including Google Nest, Amazon Alexa, and Apple HomeKit

    • Voice technology assistants, including Amazon Alexa, Google Assistant, Apple Siri, and Samsung Bixby

  • Provided in partnership with organizations, I run workshops for groups of 5 to 20 people. Participants receive reference notes related to the workshop topic. Examples of topics:

    • Tech skills in the office: Upskilling workshops for adults wanting to expand digital skills or returning to a role after retirement

    • Digital health & wellbeing: Introduction to wearable and emergency response technologies

    • Assistive technologies 101: Introduction to voice assistants and smart home tech to automate and/or control tasks

    • Staying connected (and safe) in the age of AI: Covering password safety, determining credible sources and an introduction to artificial intelligence

  • With 15+ years of experience across health care, education, and technology sectors, Mary can speak to and consult with organizations on topics including:

    • Communications and marketing strategies that are accessible and inclusive of an aging population

    • Emerging and current technologies to support aging in place or independence within assisted living

    • Core digital skills for the workplace of the future, including support for adults returning to the workforce after retirement or starting a second career.

Let's Connect
An elderly woman with white hair interacts with a smart speaker while sitting at a wooden table with a laptop, notebooks, and a tablet, in a room with large windows and natural light.

Technology can be a helpful tool to enhance daily life, but it can’t replace human connection and custom support.

Frequently Asked Questions

Person holding a smartphone displaying Samsung Health app with activity stats, and wearing a smartwatch showing similar health data.

  • Individual sessions are available for Hamilton, Dundas, and Burlington, Ontario. Connect & Thrive partners with organizations in Toronto, Mississauga, Oakville, Burlington, Dundas and Hamilton, Ontario.

  • I offer flexible pricing based on what your request is. After a free 15-minute phone call, I’ll provide a transparent quote with no hidden costs. Individual coaching typically starts at $100 per 1.5 hour session.

  • You can reach me by email (mary@talktoahuman.ca) or phone (289-456-0124). I aim to respond quickly—usually within two business days.

  • Getting started is simple. Reach out through the contact form on our homepage or connect with me directly at mary@talktoahuman.ca or 289-456-0124. We’ll set up a free 15-minute phone call.

  • Collaborative, open and fun! My goal is to support your goals with technology and develop notes that provide helpful reminders.

  • In all my conversations with clients, I put human connection at the heart of technology support. Consider me a person who takes a real interest, cares about in-person interaction, and will work through your technology questions alongside you.