Services

A woman showing an elderly man something on his smartwatch, while sitting on a sofa in a living room.

  • Individual session tailored to your specific request. I can support you with setup or features on devices including:

    • Smartphone

    • Smartwatch

    • Laptop

    • iPad (tablet)

    • Ereader

    • Smart television

  • Individual session to support you with activities on your device. Examples of what I can support you with:

    • Video chat: Using FaceTime, WhatsApp, Microsoft Teams or Zoom

    • Email and text messaging: Send and receive messages and attach files

    • Social media: YouTube, Facebook, Instagram and more!

    • Search the net: Searching the internet via web browser and AI tools

    • Streaming: Learn to stream music, podcasts, and other media

    • Online health services: Navigate digital health platforms such as Medeo and PocketHealth

    • Online banking and e-commerce: Support navigating web or mobile applications

    • Cloud storage: Store and backup files via Google Drive, Microsoft Drive, DropBox or iCloud

  • Individual session to support your use of a specific digital technology to support your independence. Examples of technology I can help you with:

    • Smart home systems that automate temperature and other features in your home, including Google Nest, Amazon Alexa, and Apple HomeKit

    • Voice technology assistants, including Amazon Alexa, Google Assistant, Apple Siri, and Samsung Bixby

  • Provided in partnership with organizations, I run workshops for groups of 5 to 20 people. Participants receive reference notes related to the workshop topic. Examples of topics:

    • Tech skills in the office: Upskilling workshops for adults wanting to expand digital skills or returning to a role after retirement

    • Digital health & wellbeing: Introduction to wearable and emergency response technologies

    • Assistive technologies 101: Introduction to voice assistants and smart home tech to automate and/or control tasks

    • Staying connected (and safe) in the age of AI: Covering password safety, determining credible sources and an introduction to artificial intelligence

  • With 15+ years of experience across health care, education, and technology sectors, Mary can speak to and consult with organizations on topics including:

    • Communications and marketing strategies that are accessible and inclusive of an aging population

    • Emerging and current technologies to support aging in place or independence within assisted living

    • Core digital skills for the workplace of the future, including support for adults returning to the workforce after retirement or starting a second career.

Let's Connect
An elderly woman with white hair interacts with a smart speaker while sitting at a wooden table with a laptop, notebooks, and a tablet, in a room with large windows and natural light.

Technology can be a helpful tool to enhance daily life, but it can’t replace human connection and custom support.

Frequently Asked Questions

Person holding a smartphone displaying Samsung Health app with activity stats, and wearing a smartwatch showing similar health data.

  • Individual sessions are available for Hamilton, Dundas, and Burlington, Ontario. Connect & Thrive partners with organizations in Toronto, Mississauga, Oakville, Burlington, Dundas and Hamilton, Ontario.

  • I offer flexible pricing based on what your request is. After a free 15-minute phone call, I’ll provide a transparent quote with no hidden costs. Individual coaching typically starts at $100 per 1.5 hour session.

  • You can reach me by email (mary@talktoahuman.ca) or phone (289-456-0124). I aim to respond quickly—usually within two business days.

  • Getting started is simple. Reach out through the contact form on our homepage or connect with me directly at mary@talktoahuman.ca or 289-456-0124. We’ll set up a free 15-minute phone call.

  • Collaborative, open and fun! My goal is to support your goals with technology and develop notes that provide helpful reminders.

  • In all my conversations with clients, I put human connection at the heart of technology support. Consider me a person who takes a real interest, cares about in-person interaction, and will work through your technology questions alongside you.

Confidentiality Policy

Talk to a Human Inc.’s main role is to support with technology education and tools to work better with your devices. Our services do not include working with personal information, including personal banking and health information. For our standards on data exposure, please see the full policy.

Full Policy